About us

Don’t just function, flourish. With EVT Connect Hospitality. The EVT Connect Hospitality team can be relied on for best-in-class insights into how to drive performance for the brand; from local talent development and operations, to driving market leading revenue strategies for third-party loyalty programs, distribution and brand standards.

About Hotel Indigo Melbourne on Flinders

Hotel Indigo Melbourne on Flinders is a vibrant, design-led hotel located in the heart of Melbourne’s CBD, offering guests a unique blend of local culture, exceptional dining, and immersive experiences. Our signature restaurant, Beso Restaurant & Bar, delivers an authentic Spanish dining experience with locally and internationally sourced seasonal produce, expertly prepared by our talented chefs.

We are currently seeking a motivated and professional Assistant Restaurant Manager to join our team and support the delivery of exceptional guest experiences while leading and mentoring our front-of-house team.

Position Overview

As the Assistant Restaurant Manager, you will play a pivotal role in overseeing day-to-day restaurant operations, ensuring a warm, efficient, and memorable experience for every guest. You will provide professional leadership, support team members in delivering high service standards, and work closely with the Restaurant & Bar Manager and Executive Chef to maintain operational excellence. This role is ideal for a hospitality professional passionate about guest service, team development, and operational success in a dynamic hotel environment.

Key Responsibilities:

Financial Returns:

• Support the management and control of profit and loss elements, monitoring budgets and controllable expenses.
• Assist with stock management, inventory, purchase orders, and financial transactions to ensure accuracy and compliance.
• Drive promotions and initiatives that enhance guest dining experiences while achieving revenue targets.
• Ensure safe handling of cash and secure closing of the restaurant.

People:

• Lead, coach, and mentor the front-of-house team to deliver consistent, high-quality service.
• Plan, assign, and oversee daily operations to ensure optimal staffing levels and efficiency.
• Conduct performance reviews, provide feedback, and support team development initiatives.
• Ensure team compliance with payroll, hygiene, and presentation policies.
• Foster a positive and collaborative working environment across departments.

Guest Experience:

• Deliver exceptional guest experiences, responding to requests and resolving complaints promptly.
• Support quality and satisfaction goals, ensuring every guest interaction exceeds expectations.
• Analyse guest feedback to identify opportunities for improvement and drive loyalty.

Responsible Business:

• Collaborate with the R&B Manager, Director, and Executive Chef to align restaurant operations with the business plan.
• Support marketing programs, menu planning, and promotional initiatives.
• Monitor competitor activity and industry trends to maintain a competitive edge.
• Ensure safety and security of food, beverages, and equipment.
• Perform ad-hoc duties as required to support the team and business needs.

In Return We Offer:

• Opportunities for career development within EVT Connect Hospitality.
• Team member discounts on accommodation, food, and beverage.
• Supportive and inclusive team culture.
• Employee Assistance Program (EAP).
• Ongoing training and development opportunities.

What We’re Looking For:

• Previous experience in a supervisory or management role within a restaurant or hotel environment.
• Strong leadership, communication, and interpersonal skills.
• Excellent problem-solving skills and attention to detail.
• Ability to work a flexible roster, including weekends and public holidays.
• Passion for guest service and team development.
• Full working rights in Australia.

QUALIFICATIONS AND REQUIREMENTS

• Proven experience in restaurant or food & beverage operations within a hotel or high-volume dining environment.
• Demonstrated leadership and team management skills.
• Knowledge of hospitality systems and operational procedures.
• Exceptional communication and customer service abilities.

If you are ready to take the next step in your hospitality career and want to be part of an exciting, innovative hotel, we’d love to hear from you. Apply now to join our team at Hotel Indigo Melbourne on Flinders!