Step Into the Spotlight: Join Us as an Express Agent at Holiday Inn Express & Suites Queenstown!

Are you ready to add a touch of brilliance to one of Queenstown’s freshest hotel experiences? At Holiday Inn Express & Suites Queenstown, we’re on the lookout for energetic and enthusiastic Full-Time Express Agents to join our dynamic team. Nestled at the vibrant corner of Stanley and Sydney streets, our 227-room, 4-star gem is perfectly positioned to offer guests unparalleled access to the best of Queenstown—from city excitement to thrilling outdoor adventures and cozy ski escapes.

Why You’ll Love Working With Us:

Embrace our Mission Made Easy ethos and become the heartbeat of our guest experience. Our secret sauce? Our core Service Behaviours:

• Be Ready: Keep things smooth and stress-free for guests. Anticipate their needs and stay one step ahead.
• Be Engaging: Create genuine, warm connections. Our guests are not just reservations—they’re our reason for being.
• Be On It!: Tackle challenges head-on and turn them into opportunities for extraordinary service.

Your Daily Adventures:

• Master of First Impressions: Welcome guests with a friendly smile, assist with check-in and check-out, and handle transactions securely.
• Problem-Solver Extraordinaire: Navigate challenges with finesse and collaborate with our hotel’s superheroes to find solutions.
• Guest Whisperer: Answer inquiries, assist with walk-in reservations, and keep our loyalty members in the loop about exclusive benefits.
• F&B Sidekick: Lend a hand in the Food & Beverage department, making coffees and serving drinks with flair.
• Safety Guardian: Uphold our high standards of safety and service, ensuring every guest leaves with a smile.

What Makes You Our Perfect Fit:

• Experience: At least 6 months of customer service magic.
• Attitude: Professional, approachable, and ready to roll up your sleeves.
• Skills: Stellar communication, teamwork, and calm under pressure.
• Requirements: Must meet New Zealand’s legal work requirements.

Why You’ll Shine With Us:

• Competitive Pay: Enjoy $26 per hour for a minimum of 30 hours per week.
• Career Growth: Dive into a role with incredible career potential and be part of a vibrant, supportive team.
• Inclusivity: We celebrate diversity and champion values of Trust, Transparency, Integrity, and Commitment.

Ready to embark on this exciting journey? Apply now to make your mark at Holiday Inn Express & Suites Queenstown!