Join Us as a Front Office Supervisor at Hotel Indigo Melbourne on Flinders

Love creating memorable guest experiences in a vibrant, dynamic city?

Flinders Lane is the true heart of Melbourne — a hub of creativity, culture, and endless discovery.

We’re looking for passionate, inspiring team members to bring an authentic Melbourne experience to life. Join Hotel Indigo Melbourne on Flinders as a Front Office Supervisor and lead a dedicated team to deliver outstanding service and local stories that connect guests to this iconic neighbourhood.

About the Role

As Front Office Supervisor, you’ll lead the front desk team to ensure smooth daily operations and exceptional guest service, all while upholding brand standards and operational excellence. Reporting to the Front Office Manager, you’ll play a key role in motivating your team, resolving guest enquiries, and fostering a positive workplace culture.

About You

• Genuine and approachable, with a natural leadership style

• Passionate about guest experience and hospitality excellence

• Knowledgeable about Melbourne and enthusiastic about sharing local stories

• Take pride in your professional appearance and team presentation

Skills & Experience

• Experience as a Front Office Supervisor or in a similar leadership role

• Experience working with luxury or lifestyle hotel brands is preferred

• Proficient in MS Office and Property Management Systems such as Opera

• Eligible to work in Australia

Why Join Us?

This role offers rewarding career growth opportunities within a passionate team and a globally recognised lifestyle hotel brand. EVT Connect Hospitality partners with some of the world’s leading brands, including Kimpton, Holiday Inn Express, voco, Hotel Indigo, and Sebel.

We celebrate diversity and inclusion and encourage applications from all members of the communities we serve, reflecting our core values of Passion, Accountability, Integrity, and Respect.

Employer Questions
Your application will include these questions:

• What is your right to work in Australia?

• How many years of experience do you have as a Front Office Supervisor?

• Do you have local knowledge of Flinders Lane and Melbourne’s CBD?