Sage Hotel Ringwood

Sage Hotel Ringwood, 120 rooms spans five floors atop the Eastland Shopping Centre in Ringwood. Enjoy the convenience of having the shopping centre at your doorstep and the comfort and hospitality that Sage offers including free Wi-Fi, co-working spaces, gym, conferencing spaces, restaurant (90 seats) and bar (55 seats) , in-room dining and function spaces for 1 boardroom up to 14 pax and a conference space up to 200 pax.

About the role

To be part of our team you need to be;

• Passionate - for delivering outstanding experience to our customers with enthusiasm
• Reliable - be responsible for your own actions
• Honest & fair – show integrity
• Respectful – to colleagues & customers
• Some of the duties – but not all;

As a Night Auditor you will be responsible for the overnight operations of the hotel. Process check-ins and check-outs. Monitor guest profiles and VIP status levels, meeting and greeting VIP guests and Groups. Follow processes & polices in terms of cash handling, guest confidential information & hotel security. Thorough knowledge and understanding of Guest journey mapping and experience expectations. Multi-skilled in all areas of Guest services to provide guest with a holistic guest experience. 

Benefits and perks

• Location accessible easily to public transport
• Fantastic team environment, with supportive leaders
• Accommodation discounts and F&B Discounts, on-duty discounted meals
• Uniforms supplied
• Employee Assistance Program (EAP) – For your well being
• Training & Development & promotion opportunity along with inter-hotel transfer options

Skills and experience

• Hotel industry experience in a customer service role
• System knowledge – Protel desirable not essential
• RSA
• Ability to problem solve and make decisions – be empowered
• We thank all interested parties in advance for their application, however only successful applicants will be contacted.

Sage Ringwood is an equal opportunities employer with a zero tolerance to any type of behaviours that are contrary to providing a safe, inclusive & respectful environment for all.