Why We’re Here

We believe heartfelt, human connections make life better—especially for the people who work here.

Our founder, Bill Kimpton, rejected impersonal, generic hospitality that leaves people feeling disconnected. He created a new boutique hotel standard where connections happen from the heart. That was the goal then. It’s still our purpose today.

Your work here matters. You’ll improve the lives of coworkers, guests, owners, and communities—and together, we make it happen. Every day is a chance to make a difference, your way. It all starts with you.

How We’re Different

Our San Francisco-born entrepreneurial spirit and zest for life sparked this culture in 1981—and it still shines bright.

It all flows from you. The lively, rebellious, genuine you—your unique background, talents, and personality—is fully welcomed and celebrated here. Because when you bring your true self to work, you shine.

We look for people who are creative and self-driven. People who don’t wait to be told what to do. People who have a real passion for making others’ lives better.

That’s how we’ve built a work environment that’s quirky, exciting, empowering, and truly exceptional. Guests feel it. You will too.

What You’ll Do

As a Porter, you’re more than just the first and last smile our guests see — you’re the heartbeat of their arrival and departure experience. You’ll:

• Warmly welcome guests at the door, assist with luggage, and escort them to their rooms while sharing a genuine smile and local insider tips.
• Anticipate needs before they’re voiced — from offering an umbrella on a rainy day to ensuring a late-night snack reaches the right room.
• Coordinate with the Front Office, Housekeeping and other departments to ensure every guest interaction is seamless and personal.
• Assist with transportation requests and help guests navigate Sydney with thoughtful recommendations.
• Be a lobby ambassador while keeping public areas looking pristine and inviting at all times.
• Support with deliveries, messages, and special requests — no detail is too small when it comes to guest comfort.
• Be a walking source of knowledge about the hotel, its services, and the surrounding neighbourhood.
• Create memorable moments for guests through authentic conversation and attentive service, leaving them with the sense that Kimpton Margot Sydney is their home away from home.

What You Bring

• Passion for hospitality and genuine connection
• Approachable, positive, and solutions-focused attitude
• Strong work ethic and a real desire to help others
• Attention to detail, multitasking, and great communication
• High energy and a drive for outstanding results
• Ability to thrive under pressure and adapt with ease
• Legal right to work in Australia

Think you’ve got what it takes? We’d love to hear from you!