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Express Agent

  • 494412
  • Adelaide, SA
  • Hotels
  • Permanent Full Time
  • Closing on: May 26 2026
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About us

Don’t just function, flourish. With EVT Connect Hospitality. The EVT Connect Hospitality team can be relied on for best-in-class insights into how to drive performance for the brand; from local talent development and operations, to driving market leading revenue strategies for third-party loyalty programs, distribution and brand standards.

At Holiday Inn Express® our purpose is to provide simple, smart travel. That's where you come in. Be part of IHG Hotels and Resorts at Holiday Inn Express® Adelaide City Centre, has 245 rooms.

We are looking for casual and part-time Express Agents to deliver our Service Style, Mission Made Easy, which is built upon three Service Behaviours that drive everything we do:

• Be Ready we know our guests want a smooth and hassle-free stay, one that doesn’t break their flow. We are here to help them do this in simpler, smarter ways. Keeping one step ahead so we’re always ready.

• Be Engaging our guests are more than a reservation, they deserve our care and attention. Which means real connections from real people, smart, warm, and purposeful.

• Be On It! We know what matters. If any issues arise, we get right on it and resolve them quickly. We look for opportunities to help our guests and we take them, the more we do this, the more they come back.

About you

• Passionate with a bubbly personality

• Keen to learn and grow in your career

• Genuine about delivering a positive and memorable experience

• Enjoy a fast-paced environment and can think on your feet

• Flexibility to work a rotating roster

• Experience in front office & PMS systems

• Willing to obtain RSA

Benefits

• IHG Training & development programs

• Worldwide accommodation discounts

• Food & Beverage discounts

• Uniforms supplied

• Close to public transport

If this sounds exciting and a perfect move for you, then we would love to hear from you.

This is a highly rewarding and exciting role, offering great career potential and the opportunity to work with a dynamic team of industry professionals and an amazing well-established global brand.

At EVT Connect Hospitality we invite applications from all within the communities we operate in alignment with our commitment to diversity & inclusion and indeed to celebrate our values of Trust, Transparency, Integrity & Commitment.

Employer questions

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Australia?
  • Do you have customer service experience?
  • Which of the following Microsoft Office products are you experienced with?
  • How much notice are you required to give your current employer?

 

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