Join Our Team as an Express Agent at Holiday Inn Express Adelaide City Centre

About Connect Hospitality:
Connect Hospitality proudly partners with globally recognised hotel brands, including Holiday Inn Express®. We are dedicated to supporting our hotel teams in delivering exceptional guest experiences and maintaining the highest standards of service across our properties.

Position Overview:
Holiday Inn Express Adelaide City Centre, featuring 245 rooms, is seeking enthusiastic Express Agents to embody our Service Style, Mission Made Easy. Our approach is rooted in three core Service Behaviours:

• Be Ready: Anticipate guest needs to ensure a seamless stay.

• Be Engaging: Create genuine connections with warm, attentive service.

• Be On It!: Resolve issues promptly and look for opportunities to exceed guest expectations.

About You:
We are looking for individuals who are:

• Passionate with a friendly and approachable personality.

• Eager to learn and grow within the hospitality industry.

• Dedicated to delivering positive, memorable guest experiences.

• Comfortable working in a fast-paced environment with strong problem-solving skills.

• Flexible to work varying shifts, including weekends and public holidays.

• Experienced with front office operations and proficient in Property Management Systems (PMS).

• Willing to obtain Responsible Service of Alcohol (RSA) certification.

Benefits:

• Comprehensive IHG training and development programs.

• Global accommodation discounts across IHG Hotels & Resorts.

• Food and beverage discounts.

• Uniforms provided.

• Convenient access to public transport.

Join Us!
If you are passionate about delivering outstanding hospitality and looking for a role with great development opportunities, we encourage you to apply. This position provides the chance to be part of a dynamic, supportive team within a globally recognised brand.

At Connect Hospitality, we embrace diversity and welcome applicants from all backgrounds. We are committed to fostering an inclusive workplace that reflects our values of Trust, Transparency, Integrity, and Commitment.

If you’re ready to take the next step in your hospitality career, please submit your application today. We look forward to welcoming you to the team at Holiday Inn Express Adelaide City Centre.