Step Into the Spotlight: Join Us as an Express Agent at Holiday Inn Express & Suites Queenstown!

Are you ready to add a touch of brilliance to one of Queenstown’s freshest hotel experiences? At Holiday Inn Express & Suites Queenstown, we’re on the lookout for energetic and enthusiastic Full-Time Express Agents to join our dynamic team. Nestled at the vibrant corner of Stanley and Sydney streets, our 227-room, 4-star gem is perfectly positioned to offer guests unparalleled access to the best of Queenstown—from city excitement to thrilling outdoor adventures and cozy ski escapes.

About Us:

Don’t just function, flourish. With EVT Connect Hospitality. The EVT Connect Hospitality team can be relied on for best-in-class insights into how to drive performance for the brand; from local talent development and operations, to driving market leading revenue strategies for third-party loyalty programs, distribution and brand standards.

Why You’ll Love Working With Us:

Embrace our Mission Made Easy ethos and become the heartbeat of our guest experience. Our secret sauce? Our core Service Behaviours:

• Be Ready: Keep things smooth and stress-free for guests. Anticipate their needs and stay one step ahead.
• Be Engaging: Create genuine, warm connections. Our guests are not just reservations—they’re our reason for being.
• Be On It!: Tackle challenges head-on and turn them into opportunities for extraordinary service.

Your Daily Adventures:

• Master of First Impressions: Welcome guests with a friendly smile, assist with check-in and check-out, and handle transactions securely.
• Problem-Solver Extraordinaire: Navigate challenges with finesse and collaborate with our hotel’s superheroes to find solutions.
• Guest Whisperer: Answer inquiries, assist with walk-in reservations, and keep our loyalty members in the loop about exclusive benefits.
• F&B Sidekick: Lend a hand in the Food & Beverage department, making coffees and serving drinks with flair.
• Safety Guardian: Uphold our high standards of safety and service, ensuring every guest leaves with a smile.

What Makes You Our Perfect Fit:

• Experience: At least 6 months of customer service magic.
• Attitude: Professional, approachable, and ready to roll up your sleeves.
• Skills: Stellar communication, teamwork, and calm under pressure.
• Requirements: Must meet New Zealand’s legal work requirements.

Why You’ll Shine With Us:

• Competitive Pay: Enjoy $26 per hour for a minimum of 30 hours per week.
• Career Growth: Dive into a role with incredible career potential and be part of a vibrant, supportive team.
• Inclusivity: We celebrate diversity and champion values of Trust, Transparency, Integrity, and Commitment.

Ready to embark on this exciting journey? Apply now to make your mark at Holiday Inn Express & Suites Queenstown!