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When you join our team, you become part of one of Australia and New Zealand’s leading experience companies, offering opportunities across Entertainment, Ventures, and Travel.
Food and Beverage Duty Manager
- 494561
- Queenstown
- Hotels
- Permanent Full Time
- Closing on: Sep 3 2026
Position Overview
We are seeking a passionate and experienced Food & Beverage Duty Manager to join the team at voco Queenstown.
In this role, you will support the day-to-day operations of the hotel’s Food & Beverage outlets, ensuring high standards of service, smooth event delivery, and strong team leadership. You will help drive guest satisfaction, maximise revenue opportunities, and maintain operational excellence across all F&B services.
Key responsibilities:
- Support the daily operations of all Food & Beverage outlets to ensure smooth and efficient service.
- Lead and supervise the F&B team during shifts, providing guidance and support where needed.
- Work closely with Events and Operations team to ensure successful delivery of functions and conferences.
- Ensure excellent guest service by addressing guest enquiries and resolving issues promptly.
- Maintain high levels of product knowledge to confidently promote food, beverage, and venue offerings.
- Monitor service standards, cleanliness, and presentation across all F&B areas.
- Assist with inventory management, stock control, and cost monitoring.
- Support promotional initiatives and upselling opportunities to drive revenue.
- Ensure compliance with RSA, responsible service standards, and hotel policies.
In return we offer:
- Career development opportunities within a growing hospitality group.
- A supportive and collaborative team environment.
- Access to global hotel accommodation and dining discounts.
- Ongoing training and professional development.
- The opportunity to work within a leading international hotel brand.
What We’re Looking For:
- Previous experience in a Food & Beverage leadership role within a hotel environment.
- Strong operational knowledge of restaurant, bar, and event service.
- Excellent leadership and team development skills.
- Strong communication and guest service skills.
- Ability to work in a fast-paced hospitality environment and manage competing priorities.
- Valid Manager's Certificate.
- Full working rights in New Zealand.
If you are passionate about hospitality and delivering exceptional guest experiences, we would love to hear from you—apply today!