Porter / Lobby Host – Luxury Lifestyle Hotel

In a luxury lifestyle hotel, no two days are the same. We are looking for a warm, energetic and engaging Porter / Lobby Host who enjoys connecting with people and creating memorable first impressions.

As the face of the hotel and one of the first points of contact for our guests, you will set the tone for their experience from the moment they arrive.

What You’ll Do

Provide a warm and genuine welcome to every guest.
Assist with luggage, arrivals, departures, taxis and transportation.
Open doors, greet guests and maintain an active presence in the lobby.
Escort guests to their rooms and introduce them to the hotel and its facilities.
Assist with guest requests and provide recommendations about the hotel and local area.
Anticipate guest needs and look for opportunities to surprise and delight.
Work closely with Front Office, Concierge, Housekeeping and other departments.
Keep the lobby and entrance welcoming, organised and reflective of our luxury standards.
Adapt to changing priorities and confidently assist wherever needed.

Who We’re Looking For

You are friendly, confident, approachable and naturally hospitable. You enjoy meeting people, starting conversations and making guests feel at home.

Previous luxury or lifestyle hotel experience is an advantage, but we value personality, positive attitude, initiative and a genuine passion for people.

This is not simply about carrying luggage or opening doors. You are a host, a storyteller and the first impression of our hotel. Every interaction is an opportunity to make someone's stay special.

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