Join the team

Porter – Next Hotel Melbourne

At Next Hotel Melbourne, we believe that heartfelt connections create unforgettable guest experiences. As a Porter, you’ll be the warm first impression that welcomes our guests and the helping hand that makes their stay seamless.

We’re looking for someone energetic, guest-focused, and passionate about delivering service with a smile. If you’re ready to showcase our values of Passion, Integrity, Accountability, and Respect, this could be the perfect role for you.

What You’ll Do

• Greet, farewell, and assist guests with luggage and special requests
• Provide personalised service and local knowledge to enhance the guest experience
• Support arrivals, departures, events, and groups with efficiency and care
• Deliver messages, mail, and amenities promptly and accurately
• Maintain a high level of property presentation, security, and safety awareness
• Work collaboratively across departments to ensure smooth daily operations
• Uphold Next Hotel Melbourne’s service standards while bringing creativity and passion to every interaction

About You

• Warm, approachable, and passionate about hospitality
• Energetic with the ability to juggle multiple tasks
• Organised with an eye for detail and a good memory for names and faces
• A positive attitude with a sense of humour – you wear your smile with pride
• Knowledge of Melbourne’s best dining, attractions, and events (or willingness to learn!)

Why Join Us?

At Next Hotel Melbourne, we care about our people as much as our guests. When you join our team, you’ll enjoy:

• A supportive and inclusive workplace culture
• Ongoing training and development opportunities
• Career pathways across our expanding hotel portfolio
• The chance to be part of something exciting at one of Melbourne’s leading boutique hotels

Bring your passion for hospitality, your energy, and your creativity – and let’s create exceptional guest experiences together.

Apply now and take the next step in your career with Next Hotel Melbourne.