Join the team

Vista Hospitality Group introduces a market leading approach to the Australasian hospitality sector, with a suite of resources and operational advantages, uniquely tailored for owners and partners. We are a trusted partner to global hotel brands including voco, Indigo, Sebel, and our own brands: Next, Ink, Sage and Country Comfort, we look forward to you joining one of our hotels

Next Hotel Melbourne is the only hotel to lie amongst world leading brands and industry influencers, within Melbourne’s brand-new premier retail and dining destination, 80 Collins. A brand-defining property with 255 guest rooms & suites, the Next brand is always evolving, catering to the universally curious seeking great design, thoughtful service and immersive experiences.

Stretching over the entire 3rd floor, La Madonna Restaurant showcases a modern take on Coastal Italian cuisine, with a few sneaky Asian influences. It is adorned with warm hues and opulent large dining tables. Our Bar inspires comparisons to New York and London and houses our own, barrel ageing program, ageing everything from Negroni’s to house amaro, to soy, to whatever else we might like to experiment with.

The hotel and its food and beverage program have a strong passion for, and commitment to sustainability. We recycle, upcycle, and have all but abolished our kitchen waste. As well as devoting our wine offering primarily to producers who are similarly committed to sustainability. 

As the Assistant Venues Manager you will be report to the Venues Manager and assist with running Lamadonna Restaurant, Bar, Café and In room dining service that operate 7 days a week. As such, we are looking for someone who has a high energy , positive approach and most importantly works hands on with their team to achieve exceptional results.

Your duties and responsibilities will include but not limited to:

• Have an absolute passion for ALL things Food & Beverage 
• Maximize revenue through demonstrating and teaching the art of upselling, whilst maintaining high service standards 
• Assist in overseeing daily operations and shifts, meet food & beverage costs, set wage budgets and rostering.
• Create a team that works together with trust and takes responsibility to meet the goals of the department / Hotel.
• Review and take on board customer feedback and find new ways to delight our guests
• Ensure the team understand the food offerings and exceed customer expectations at all times
• Handle difficult situations with poise and self-assurance; demonstrate emotional intelligence and humility
• Remain calm, confident, and have a hands-on approach especially during busy periods 
• Provide regular feedback, coaching, support and guidance to the team in order to create a positive environment and achieve ‘excellence’ and ‘engagement’ within the team
• Have some knowledge and understanding of the P&L, inventory, costs, expenses and all cash handling procedures 
• Implement quality control procedures and ensure the department is compliant 
• Assist with rostering and managing the payroll and productivity.
• Assist with effective recruitment, training, targeted development, reward & recognition programs to ensure positive retention and growth.
• Work collaboratively with other departments to achieve common goals and objectives

You will possess: 

• Minimum 5 years’ experience in the hospitality sector coupled with at least 1 year in a senior people leadership role 
• Experience in running a multiple outlets in a hotel seen as advantageous
• Ability to be flexible and available on the floor during peak periods of service
• Hold strong leadership skills and ability to mentor and develop team 
• Highly effective communication, networking and business partnering skills
• Superior organizational, time management and follow through skills
• Ability to curate memorable experiences for our guests.

What we offer you:

• Barista grade coffee beans & machine to ensure a spring in your step!
• Significant staff discounts for in house food, beverage and accommodation across the Vista Hospitality Group
• Industry leading in house training and mentorship
• Cutting edge staff amenities including fully outfitted break area & change room
• A free Familiarisation Stay 
• Referral incentive program
• An EAP program and steadfast commitment to creating a positive staff culture
• Discounted staff parking and secure bicycle parking

At Vista Hospitality we strongly believe in developing our own colleagues and promoting from within, so the opportunities are boundless for those that are passionate and deliver. If you are ready to be part of the NEXT Big Thing!

We thank all interested parties in advance for their applications. However, only successful applicants will be contacted. Vista Hospitality Group is an equal opportunities employer with a zero tolerance to discrimination, harassment or any type of behaviours that are contrary to providing a safe, inclusive & respectful environment for all