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About voco Brisbane City Centre & Hotel Indigo Brisbane City Centre

In 2022, voco™ Brisbane City Centre opened with 194 guest rooms, 12 meeting rooms, 2 F&B outlets, a fitness centre, and rooftop pool. Soon after, Hotel Indigo Brisbane City Centre opened with 212 rooms and the stunning Izakaya Publico Restaurant & Bar 1603. Both hotels are committed to providing exceptional guest experiences, world-class events, and innovative hospitality services.

Position Overview

We are seeking a proactive and results-driven Conference & Events Sales Manager to drive MICE (Meetings, Incentives, Conferences, and Events) revenue across both properties. This role focuses on converting inbound enquiries, maximising revenue opportunities, and delivering a seamless client experience from initial enquiry to operational handover.

Key responsibilities:

• Manage all Conference & Events enquiries, from proposal to negotiation and contracting.
• Drive conversion of inbound leads and identify upsell opportunities across accommodation, meeting space, and catering.
• Act as the primary contact for clients, ensuring exceptional event solutions and optimised space utilisation.
• Collaborate closely with Banquet Operations, Kitchen teams, and internal departments to ensure flawless event delivery.
• Support the Director of Sales with forecasting, revenue strategy, and performance reporting.
• Maintain accurate records in Delphi and IHG systems (Leadshare, IHG Way of Sales) and oversee deposits, billing, and reconciliations.
• Deliver a professional client experience, building strong relationships to encourage repeat and referral business.
• Mentor and develop the sales and events team, ensuring alignment with brand standards, operational excellence, and workplace health and safety.

In return we offer:

• Career development opportunities within a growing, innovative hospitality team.
• Supportive and professional work environment.
• Access to global accommodation and dining discounts.
• Ongoing training and professional growth opportunities.

What We’re Looking For:

• Proven experience in conference, events, or MICE sales within a hotel environment.
• Strong commercial acumen with a results-driven mindset and excellent negotiation skills.
• Exceptional client relationship and communication skills.
• Ability to collaborate effectively across multiple departments and manage competing priorities.
• Proficiency in Delphi, IHG systems, and Microsoft Office; experience with revenue reporting a plus.
• Full working rights in Australia.

If you are passionate about hospitality and delivering exceptional client experiences, we would love to hear from you—apply today!