Join the team

About us

Don’t just function, flourish. With EVT Connect Hospitality. The EVT Connect Hospitality team can be relied on for best-in-class insights into how to drive performance for the brand; from local talent development and operations, to driving market leading revenue strategies for third-party loyalty programs, distribution and brand standards.

About voco Queenstown

voco™ is a premium hotel brand within the IHG Hotels & Resorts portfolio, delivering upscale accommodation and hospitality experiences.

Perfectly positioned on the corner of Stanley and Sydney Streets, our hotel sits moments from Queenstown’s boutique shops and vibrant dining scene, with easy access to legendary alpine playgrounds, world-class golf courses, and unforgettable day trips to Milford Sound. You’ll find it easy to settle into our thoughtfully designed rooms and suites, each showcasing voco™’s signature touches — plush bedding, luxe bathroom amenities and those little moments that make every stay brighter. Mediterranean-inspired Mozzarella & Co. brings fresh, flavourful fare from morning to night, while the Ember Outdoor Lounge offers fireside drinks under the stars — perfect for long chats and late-night sips. Enjoy laid-back breakfasts, a fully equipped gym and sauna, ski-drying room, handy self-serve laundries and flexible meeting spaces for when work calls.

About the role

We are looking for an enthusiastic and talented individual to join our pre-opening team and contribute to our growth and success. Working closely with General Manager / Hotel Manager, Food & Beverage Manager leads the F&B operations from dawn to dusk at voco Queenstown. This role plays a pivotal part in maximising revenue, delivering exceptional guest experiences, and developing a motivated, high-performing team. The role includes overseeing restaurants, bars, events, and catering operations, with a focus on operational excellence, quality, and innovation.

Key responsibilities

· Full-time position with a minimum of 40hr guaranteed per week

· Lead and manage all food and beverage operations, ensuring exceptional service standards and guest satisfaction.

· Develop promotions, events, and marketing initiatives to increase revenue and build the hotel’s culinary profile.

· Collaborate with the Executive Chef, Event Coordinators, and operational teams to ensure seamless execution of all functions and events.

· Monitor and manage budgets, pricing, and operational KPIs to drive profitability without compromising service quality.

· Ensure compliance with all food safety, workplace health and safety, and brand standards.

· Mentor, develop, and inspire the F&B team, fostering a culture of accountability, respect, integrity, and passion.

· Maintain up-to-date knowledge of competitor offerings and market trends to keep voco Queenstown at the forefront of the local hospitality scene.

Qualifications & experience

· Minimum 3 years of experience of hospitality management within a hotel or hospitality environment.

· Proven ability to lead, mentor, and develop high-performing teams to achieve operational and service excellence.

· In depth knowledge of F&B operations, including restaurants, bars, events, catering, budgeting, and revenue management.

· Superior beverage product knowledge including wines, cocktails and beers.

· Strong communication and interpersonal skills to engage effectively with guests, team members, and stakeholders.

· Ability to work independently while collaborating with multiple departments, including kitchen, events, and sales.

· Flexible and adaptable work approach, with the ability to manage multiple priorities in a fast-paced hospitality environment.

· Experience in planning and executing promotional activities, events, and marketing initiatives to drive revenue and enhance guest experience.

· Understanding of workplace health & safety, food safety standards, and brand compliance requirements.

Benefits

· Make your mark in a Global Company at a time of growth.

· Endless Career Development opportunities.

· Access to Industry Accommodation and Dining discounts from day 1.

We strongly encourage applicants from all backgrounds to apply.