At Holiday Inn Express, we believe in simple, smart travel. That’s where you come in. We’re looking for an enthusiastic and driven Duty Manager to join our team at Holiday Inn Express Adelaide City Centre.

About us

Don’t just function, flourish. With EVT Connect Hospitality. The EVT Connect Hospitality team can be relied on for best-in-class insights into how to drive performance for the brand; from local talent development and operations, to driving market leading revenue strategies for third-party loyalty programs, distribution and brand standards.

In this key leadership role, you’ll support the day-to-day hotel operations, ensuring a seamless and memorable experience for every guest. From driving front office performance to mentoring team members and supporting compliance with brand standards, you’ll be the go-to person on shift and a role model for service excellence.

What you’ll do:

• Lead front office operations and support other departments to deliver seamless service.
• Act as the key contact for guest relations and issue resolution.
• Oversee daily financial controls, rostering, and compliance with internal audits.
• Coach and develop team members to maintain a high-performing and engaged workforce.
• Ensure the hotel remains compliant with safety, hygiene, and brand standards.
• Act as Emergency Response Coordinator and support WH&S requirements.

What we’re looking for:

• Proven experience in a hotel leadership or supervisory role, ideally within the Front Office.
• A hands-on leader with a can-do attitude and strong decision-making skills.
• Excellent communication and interpersonal skills.
• Knowledge of hotel systems (PMS) and a good understanding of revenue, cost control, and rostering.
• Ability to work varied shifts including evenings, weekends, and public holidays.

Why join us?
As part of IHG Hotels & Resorts, you’ll join a global team that celebrates individuality and is passionate about creating exceptional experiences. We offer career growth opportunities, training and development, and a supportive and inclusive team environment.

Ready to make travel simple and smart for our guests? Apply now and express yourself with us at Holiday Inn Express!