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Express Agent (Guest Service Agent) - voco and Holiday Inn Express Auckland City Centre

  • 494655
  • Auckland
  • Hotels
  • Permanent Full Time
  • Closing on: Oct 12 2026
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EVT Connect Hospitality are a trusted partner to some of the world’s most recognised hotel brands, as a franchisee, ranging from mid-scale through to full service and lifestyle hotels, such as Kimpton, Holiday Inn Express, voco, Hotel Indigo and Sebel.

As a dual brand location, you can expect to adapt between the laid-back, unstuffy lifestyle upscale voco experience, and the no-frills, select service Holiday Inn Express mid-scale accommodation and F&B offering.

The voco™ Auckland City Centre is finalising construction as Auckland’s newest hotel, alongside its sister property Holiday Inn Express. The EVT Connect Hospitality managed hotels are due to open as New Zealand’s first Voco and second Holiday Inn Express in early 2022, offering 495 guest rooms, 4 food & beverage outlets, 11 different social, meetings & events spaces and gym facilities.

We're looking for Express Agents, who are smart and considerate - have “nice person” written all over them.  We’re after fast thinking, customer focused problem solvers that take pride in creating and delivering great customer experiences.

 

About you-

  • Passionate with a bubbly personality
  • Keen to learn and grow in your career
  • Genuine about delivering a positive and memorable experience
  • Enjoy a fast-paced environment and can think on your feet
  • Flexibility to work a rotating roster.
  • Willing to obtain RSA

 

Benefits-

  • IHG Training & development programs
  • Worldwide accommodation discounts
  • Food & Beverage discounts
  • Uniforms supplied
  • Close to public transport

 

If this sounds exciting and a perfect move for you, then we would love to hear from you.

This is a highly rewarding and exciting role, offering great career potential and the opportunity to work with a dynamic team of industry professionals and an amazing well-established global brand.

At EVT Connect Hospitality we invite applications from all within the communities we operate in alignment with our commitment to diversity & inclusion and indeed to celebrate our values of Trust, Transparency, Integrity & Commitment.

While all applications will be reviewed, only those who meet our criteria will be contacted.  

 

Employer questions

Your application will include the following questions:
  • Which of the following statements best describes your right to work in New Zealand?
  • Which of the following statements best describes your Covid-19 vaccination status?

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