Logo, City, Text, Outdoors, Nature

Outlet Manager

  • 494310
  • Melbourne, VIC
  • Restaurants & Bars
  • Permanent Full Time
  • Closing on: Apr 7 2026
View favourites

About us

At Hotel Indigo Melbourne on Flinders, part of EVT Connect Hospitality, we bring Melbourne’s neighbourhoods to life through our unique storytelling hotels. Our venues are vibrant, inviting, and tailored to deliver memorable experiences, whether through our dining, bars, lounges, or event spaces.

As a Outlets Manager, you’ll be at the heart of our operations, leading multiple teams across the hotel’s outlets and ensuring guests enjoy seamless, exceptional experiences. You’ll combine operational expertise, financial awareness, and people leadership to elevate our venue’s performance and create moments our guests won’t forget.

What You’ll Do 

  • Lead and inspire a multi-departmental team across bars, dining outlets, and event spaces.
  • Oversee daily venue operations, ensuring service excellence, quality standards, and guest satisfaction.
  • Manage financial outcomes, including budgets, cost controls, and revenue optimisation.
  • Develop, coach, and mentor team members to grow their skills and engagement.
  • Plan and execute venue promotions, events, and special experiences in collaboration with hotel leadership.
  • Ensure compliance with hygiene, safety, and legal requirements across the venue.
  • Analyse guest feedback and operational data to continually improve service and revenue performance.

About You

  • Proven leadership experience in hospitality, ideally managing multiple outlets or a venue.
  • Strong operational and financial acumen, with experience managing budgets, payroll, and costs.
  • Exceptional people management skills, able to inspire, coach, and retain talent.
  • Passionate about delivering outstanding guest experiences.
  • Highly organised, detail-oriented, and able to thrive in a fast-paced environment.
  • Confident communicator, building strong relationships across teams and with guests.

Why Join Us?

At Hotel Indigo Melbourne, part of the EVT Connect Hospitality, we celebrate individuality and creativity while offering:

  • Career growth across a leading and expanding hotel portfolio.
  • Ongoing training and development opportunities.
  • A collaborative, inclusive, and supportive workplace culture.
  • The chance to be part of Melbourne’s vibrant hospitality and events scene.

If you’re a dynamic, hands-on leader who thrives on creating unforgettable guest experiences across a venue, we’d love to hear from you.

Apply now to join our team at Hotel Indigo Melbourne on Flinders and help us bring our neighbourhood story to life.

Recommended for you

Express Agent

Brisbane Hotels
Join the team at Holiday Inn Express Brisbane Central as a Front Desk Agent, where you'll provide exceptional customer service by greeting guests, assisting with check-ins/check-outs, upselling services, and handling guest inquiries. You’ll ensure...

Chef de Partie

Melbourne Restaurants & Bars
Chef de Partie – Hotel Indigo Melbourne Join EVT Connect Hospitality at Hotel Indigo Melbourne as a Chef de Partie. Support the Head and Sous Chef in kitchen operations, food preparation, quality control, inventory, and staff supervision. Deliver...

Guest Service Agent

Wollongong Hotels
Sage Hotel Wollongong offers 168 rooms, two restaurants—Coldwater Creek and The Five Islands Room & Terrace—and 13 versatile event spaces equipped with the latest technology, including sound-proof doors and pre-function areas. The Grand Pacific Ba...